Terms & Conditions

Terms & Conditions

Terms & Conditions

1. Who We Are

AI.Claims helps insurance carriers and professionals review claim files, identify risks, and respond to plaintiff demand letters using AI-powered analysis. We’re built specifically for claims — not general AI tasks — and we aim to enhance, not replace, the work of your team.

2. Your Responsibilities

When using AI.Claims, you agree to:

  • Use the platform only for lawful, professional purposes related to claims handling.

  • Keep your login credentials secure and not share your account with others.

  • Upload only case-relevant materials you are authorized to handle.

  • Not use AI.Claims for any activity that could be considered fraudulent, unethical, or unauthorized.

3. Data & Privacy

Files you upload are processed securely and are never used to retrain AI models.

  • Your data remains your own. We do not claim ownership of your claim files.

  • For full details, see our Privacy Policy.

4. AI Limitations

AI.Claims generates summaries, suggestions, and draft documents — but you remain fully responsible for all final decisions and communications. Our platform does not offer legal advice and should not be used as a substitute for professional judgment.

5. Payment & Access

Certain features require payment. You may pay per use or subscribe to access tools or bundles.

  • Pricing is displayed clearly before any charge. Once purchased, access is granted immediately.

  • No refunds are offered for per-use purchases after access has been granted.

6. Fair Use

To protect system performance and ensure fair usage:

  • We may limit excessive or automated requests that interfere with service stability.

  • Accounts found violating usage terms (e.g., scraping or reselling) may be suspended without notice.

7. Intellectual Property

All underlying technology, designs, and AI workflows remain the intellectual property of AI.Claims.

  • You may not reverse engineer, duplicate, or distribute outputs from AI.Claims beyond internal use unless expressly authorized.

8. Modifications

We may update these Terms periodically. When we do, we’ll update the date below. Continued use of the platform means you accept any changes.

Last updated: June 30, 2025

9. Contact Us

Questions? Reach out any time:

📧 troy@ai.law
📞 (614) 804-1159
📍 485 Metro Place South, Suite 300, Dublin, OH 43017

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