1. What We Collect
We collect only what we need to deliver the best experience. This may include:
Account Info: Name, email, company, and phone number (if you provide it).
Claim Files: Any documents you upload — e.g., demand letters, medical records, police reports, etc.
Usage Data: How you use the platform (e.g., tools used, time spent) — to help us improve and troubleshoot.
We do not collect unnecessary personal data. No advertising trackers. No profiling.
2. How Your Files Are Handled
Your claim files are:
Encrypted during upload, storage, and processing.
Isolated — not used to train or improve any AI model.
Never shared with outside parties or third-party AI services.
We built AI.Claims specifically for insurance workflows — with confidentiality in mind from day one.
3. How We Use Your Information
We use your information to:
Provide and improve the AI.Claims platform
Diagnose technical issues
Personalize your experience
Send account-related communications (no spam)
We never sell your data. Ever.
4. Where Your Data Is Stored
All data is stored on secure, U.S.-based servers with enterprise-grade encryption and access controls. We comply with major security standards, including SOC 2 design principles.
5. Sharing and Disclosure
We do not share your data with:
Advertisers
Data brokers
Outside AI training services
The only exceptions are:
When legally required (e.g., a valid subpoena)
With your written consent
With our secure infrastructure providers (e.g., cloud hosting), under strict contracts
6. Your Rights
You can:
Access your account data
Delete uploaded files
Request full deletion of your account and all associated data
To request access or deletion, contact us at troy@ai.law.
7. Cookies
We use minimal cookies — just enough to keep you logged in and keep the site running smoothly. No tracking cookies or ad pixels.
8. Policy Updates
We may occasionally update this policy. When we do, we’ll change the “last updated” date below. We encourage you to review this page from time to time.
Last updated: June 30, 2025
9. Contact Us
We’re here if you have questions about privacy, security, or compliance.
📧 troy@ai.law
📞 (614) 804-1159
📍 485 Metro Place South, Suite 300, Dublin, OH 43017
